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The Most Common Netflix Error Codes and How to Fix Them

Fix your streaming as soon as possible by learning how to fix the Most Common Netflix Error Codes.

When you open Netflix on any of your devices, you want to dive into entertainment quickly, not stare at an error message on the screen.

To help solve the matter, Netflix repeatedly sends an apology message along with an error code, stating that something went wrong. If you know what the code means, you can start fixing the problem. This is where this list will assist you.

Here are the codes that seem most frequently in Netflix’s official help confirmation. If the code you see isn’t listed here, check any additional message displayed on the screen and visit the Netflix Help Center.

Netflix error code (-12)

This code indicates network connectivity issues, meaning whether your internet is working properly or not. For this issue, perform basic troubleshooting, such as checking if your other devices and apps can connect online.

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Netflix Error Code (-1001)

This code specifies that your device is having trouble connecting to the Netflix servers. The issue could be due to your internet being down, your device not being connected to the internet, or a problem with the Netflix servers. Try using Netflix on another device to identify the cause of the problem.

Netflix Error Code (-1014)

If this code appears, it means Netflix needs to refresh the application data. The solution is to sign out of Netflix and sign back in. If you’re using the app on your phone, for example, you can sign out by tapping on your profile, then tapping on the three-line button in the top-right corner, selecting “Sign Out,” and tapping “Sign Out” again to confirm.

Netflix Error Code 117

This issue is related to data corruption in the Netflix app, and the best solution is to completely remove Netflix from the device you’re using and reinstall it. If you’re using an iPhone, for example, press and hold the Netflix app icon on the home screen, select “Remove App,” go to “Delete App,” and press “Delete” to remove it from your device.

Netflix Error Code 1001 or 10002

These codes appear on iPhones and iPads. According to Netflix, your device needs to refresh the stored information. Restart your phone or tablet. If that doesn’t work, Netflix recommends uninstalling and reinstalling the app.

Netflix Error Code 1003

Error Code 1003 sometimes appears with the message “Please try again later.” It means you’re dealing with outdated data or an old app version that needs updating. The best solution is to make sure your device’s software is up to date, then check for updates for the Netflix app. If needed, reinstall the app.

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Netflix Error Code 1018

This usually appears on Android devices and indicates the need to refresh data. Restart your device, and if the problem persists, clear the cache of the Netflix app.

Netflix Error Code 1044

If you see Netflix error code 1044 on your screen, it means you’re watching Netflix on a TV, streaming device, cable box, or some type of Android device. According to Netflix, if this error keeps appearing, it means Netflix doesn’t support your device. However, it’s a good idea to restart your device and try reinstalling Netflix.

Netflix Error Codes and Their Solutions.

Netflix Error Code C7111-5095 or F7111-5095

According to Netflix, these error codes indicate an issue with your account. This error usually appears when you try to use Netflix in another country, or your membership is part of a larger subscription package or purchased through a third party. For further assistance, contact Netflix support directly.

Netflix Error Code (DLS.101)

If this error appears, it means you’re trying to watch a downloaded show or movie that has an issue, especially on an Android device. The solution is to delete the respective download. Go to “My Profile” in the app, then select “Downloads” to view and delete the downloaded content. Afterwards, you can download the content again.

Netflix Error Code E101

When Netflix error code E-101 looks on the app or website, it describes there’s an issue with your subscription payment method, and the payment couldn’t be completed. Check the payment method set in your Netflix account, try another method, or contact your payment provider for further assistance.

Netflix Error Code M7353-5101

If you see error code M7353-5101, it means a browser extension is preventing Netflix from working properly. First, make sure your browser is updated, restart your computer, and try again. If the issue persists, disable all browser extensions and enable them one by one to find out which extension is causing the problem.

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Netflix Error Code S7353-5101

When watching Netflix on a Mac, error code S7353-5101 may appear, indicating that some of Netflix’s stored information needs to be refreshed. Netflix’s suggested solution is to first turn off and restart your Mac, then check for any available macOS software updates.

Netflix Error Code S7701-1003

Error code S7701-1003 indicates a specific issue. It appears when you’re trying to watch Netflix on an iPad or Mac using Safari in Private Browsing mode. To fix this, open a new browser window that isn’t using Private Browsing, log in to Netflix, and you’ll be able to stream shows and movies normally again.

Netflix Error Code tvq-pb-101 (E104) or tvq-pb-101 (1.10.5005)

This error code appears when your device doesn’t support playback from Netflix. Netflix won’t work on the hardware you’re using. For further guidance, you can contact the manufacturer or switch to a device that supports Netflix.

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